Contact Us

Call, email or fill  out the form below. Written correspondence can be sent to the address below.

34-42 New Tythe Street, Long Eaton, Nottingham NG10 2DL

TEL: 0115 939 2518

We’re open Monday – Friday, 8:30AM – 5:00PM

Christmas Shutdown 2021

Friday 24th December – Tuesday 4th January

Send us an email

Why should I buy Qcig E-Liquid?
Qcig liquids are manufactured under strict laboratory conditions using only the finest quality ingredients.
Is Qcig E-Liquid MHRA approved?
All Qcig's nicotine containing products are registered with the MHRA.
Is there charge for shipping?
We charge a flat rate of £8 / 1500 bottles ordered.
How long is your turnaround time on orders?
If the order is received and paid for before 2.30pm we will look to ship the same day for next day delivery.
Can I use my own label on the packaging?
You are able to have own designed label on our fluids. We will check for CLP and TPD compliancy to keep you selling within the current laws.
What is the minimum order quantity per order?
We have a small MOQ of 240 bottles allowing you to be flexible in your restocking.
How do I place my orders?
We are happy to take orders by phone or email.
Will I need to open an account in order to shop with you?
We will open an account with you on receipt of your first orded and only need your name, address and general contact details.
How can I pay for my orders?
We can take payment by BACS, Paypal or card (excl. MasterCard)
Can I ammend or cancel my order?
As long as your order hasn't left the building we are able to change or cancel your order. If your orded has been specially made for you there may be charge for cancelling if any of the liquid have been made.
How can I track my delivery?
If necessary we are able to contact the courier to check on its location. If the order is still with us, please contact your account manager.
Can I have a single point of contact?
All customers have a single point of contract within our call centre.
Is Qcig an independent company?
We are independent run business and are not connected to any tobacco or pharmaceutical company.
I have a question that is not answered here.
We are happy to answer any questions by phone , email or form provided on the left.